Privacy Policy

Controller

Controller: David Alexis Jaramillo Isaza, operating under the brand All One Brand. Tax ID/VAT: PT322233496.

Address: Urbanização Vale da Telha Setor C Lote 18, 8670-156 Aljezur, Portugal. Privacy contact: info@allonebrand.com.

Data we may process

Identity and contact data such as name, postal address, email, phone number and tax details when needed for invoicing.

Order data such as purchased products, amount, payment method, shipping address, billing information, order history, returns and support messages.

Technical data such as IP address, cookie identifiers, device, browser, security logs and browsing behaviour when consent is given.

Purposes and legal basis

Managing orders, payments, shipping, invoices, exchanges, returns and customer support: performance of a contract.

Tax, accounting, administrative and consumer obligations: legal obligation.

Fraud prevention, website security and incident resolution: legitimate interest.

Commercial communications, analytics and marketing measurement: consent or a prior relationship where permitted by law.

Recipients and processors

We may share data with providers needed to run the store, including hosting, payment providers, carriers, email tools, consented analytics, advisors and public authorities when required.

Payments are processed by secure third-party providers. All One Brand does not store full card details.

Where a provider processes data outside the European Economic Area, the safeguards required by data protection law will apply.

Retention and rights

We keep data for as long as necessary to provide the service, handle liabilities and comply with legal, tax and accounting obligations.

You may request access, rectification, erasure, objection, restriction and portability by contacting info@allonebrand.com.

You may also lodge a complaint with the competent data protection authority.